For months now National Express East Anglia have been touting their new "improved" timetable. They've been promising new trains, more seating, you name it.
However as ever with this useless bunch if incompetents, nothing is what they claim.
In the 4 days since the timetable was introduced I have yet to travel on one of their trains and arrive on time; every single train I've travelled on, from Braintree to Stratford and the return has either been late, delayed, or missed it's connection.
So far:
Monday
Morning: The 0812 from Braintree - late.
Evening: Delays, I managed to catch the 1806 Ipswich service from Stratford - at 1815! And was able to make the connection to the 1800 Liverpool Street to Braintree at Witham - this service doesn't currently stop at Stratford though we're promised it will when platform 10A has been lengthened.
Tuesday
Didn't travel.
Wednesday
Morning: 0812 from Braintree cancelled. 0900 was over half-an-hour late (2 claims).
Evening: 1820 late, overcrowded and slow-running meaning the connection with the 1800 Braintree service at Witham was missed. (Another claim)
Thursday
Morning: God be praised! The 0812 ran - late.
Evening: The Jubilee Line had signal problems (claimed for) so I couldn't make the 1820. Instead, I caught the Walton-on-the-Naze train (late) and changed at Witham.
And let's not forget the only compensation available from NXEA is a voucher that can only be used to purchase tickets from themselves.
I'll now use this blog to maintain a log of the services as they are now constituted.
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